Refund and Returns Policy

Effective Date: July 2, 2026

Thank you for purchasing from The Barbara Journal.

Because our products are delivered digitally, all sales are generally final.

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Digital Products

Once a digital textbook or downloadable resource has been purchased and access has been provided, we cannot accept returns or provide refunds except where required by applicable law.

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Technical Issues

If you experience difficulties downloading or accessing your purchased files, please contact us.

We will make reasonable efforts to ensure you receive the product you purchased.

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Duplicate Purchases

If you accidentally purchase the same product more than once, please contact us.

Verified duplicate purchases may be refunded at our discretion.

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Unauthorized Transactions

If you believe your payment was unauthorized, contact your payment provider immediately and notify us.

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Contact

Kelvin C. Marshall

10189 Snowflake Ln

Cincinnati, Ohio 45251

United States

Phone: +1 (513) 708-0849